Terms and Conditions for Aura Dental Clinic

Last Updated: 15/02/2025

1. Introduction

Welcome to Aura Dental Clinic. These Terms and Conditions govern your use of our website (www.auradentalclinic.co.uk) and our services. By accessing this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use immediately.

2. Definitions

“Website” – Refers to www.auradentalclinic.co.uk.
“Company” / “We” / “Us” / “Our” – Refers to Aura Dental Clinic.
“User” / “You” – Any person accessing our website or using our services.
“Services” – Dental treatments, consultations, and any other related services provided by Aura Dental Clinic.
“Content” – All text, images, videos, and information displayed on the website.

3. Use of the Website

This website is for informational purposes only and does not replace professional dental advice.
You may only use this website for lawful purposes.
You must not attempt to hack, disrupt, or modify the website in any way.

4. Booking Appointments

Appointments can be booked online or by phone.
We require a deposit for private appointments, which may be non-refundable in the case of cancellations under our Attendance Policy.
We reserve the right to refuse service if patients do not comply with our policies.

5. Payment and Fees

Fees for private treatments will be communicated before treatment begins.
Payment is due at the time of service unless agreed otherwise.
We accept major credit/debit cards, bank transfers, and other payment methods as specified on our website.
NHS treatments follow NHS England’s pricing structure.

6. Cancellation and No-Show Policy

Cancellations must be made at least 48 hours before your appointment.
Short-notice cancellations and missed appointments are subject to our Attendance Policy, which may include losing deposits or NHS deregistration.

7. Intellectual Property

All website content, including text, logos, and images, is owned by Aura Dental Clinic and protected by copyright law.
You may not copy, reproduce, or distribute any content without prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these external sites.

9. Liability Disclaimer

The information on this website is provided “as is” without any warranties.
Aura Dental Clinic is not liable for any damages resulting from the use of this website.
We do not guarantee uninterrupted access to the website and may update or remove content at any time.

10. Privacy Policy & Data Protection

By using our website, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.
We comply with UK GDPR and Data Protection Laws to ensure patient data security.

11. Complaints and Dispute Resolution

If you have a complaint about our services, please refer to our Complaints Policy.
Any disputes will first be resolved through internal mediation.
If unresolved, disputes will be handled under UK law.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated”date.
Continued use of our website signifies acceptance of any changes.

13. Contact Information

📍 Aura Dental Clinic
East Avenue, Billingham, TS23 1BY

📞 01642 939457
📧 pm@auradentalclinic.co.uk
🌐 www.auradentalclinic.co.uk